Why did I not receive renewal reminders?
Check iOS Settings, then Notifications, then Guardly. Make sure notifications are allowed. Also confirm the subscription has reminders enabled and the renewal or trial date is still in the future.
Why are my subscriptions not appearing on another device?
Guardly uses your Apple iCloud private database for sync and restore. Make sure both devices are signed into the same Apple Account, iCloud is available, and iCloud Drive is enabled. Sync can take a little time after a fresh install.
How do I restore Lifetime Unlock?
Open Guardly Settings and use Restore Purchases. Purchases are processed by Apple StoreKit, so the device must be signed into the Apple Account that made the purchase.
Why did screenshot import fail?
Screenshot import works best with clear screenshots that include service name, price, renewal date, or trial information. OCR runs on device, and you can always edit detected fields before saving.
How do I enable or disable Face ID lock?
Open Guardly Settings and use Privacy Lock. Depending on your device, Guardly can use Face ID, Touch ID, or the device passcode. Biometric authentication is handled by iOS.
Can Guardly cancel subscriptions for me?
No. Guardly provides cancellation guides for common services, but it does not cancel subscriptions on your behalf. You remain in control of every cancellation step.
Why are currencies shown separately?
Guardly keeps different currencies separate instead of combining them into one misleading total. This helps you see the real currency of each subscription without hidden exchange-rate assumptions.
Privacy Policy
For details about local storage, iCloud restore, OCR, notifications, widgets, purchases, and privacy lock, read the Privacy Policy.